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Issue: The client needed to provide all users with their IP phone extensions even on mobiles.
Solution: Integrating MS Lync system with Cisco telephony system.
Details: Upon integrating the two systems together, any employee can be reached by dialing his extension so that his IP phone rings simultaneously with his mobile (Lync client), and he gets the call (no matter if he’s inside the company or out). This solution ensures that the productivity will be increased as more costs will be reduced.