Are you suffering from the fact that your team members are working in different hubs?
Their conversations, files, tools and meetings are all in different places? If so, then here is the solution to this difficult situation of yours and in one word only: Teams.
As a business owner, Emails are the main core of your communication system, right? Let me have a wild guess, you are suffering from the overload, messy e-mails, intern's lack of understanding for your organization’s hierarchy and clients' confusion about the identity or position to the one contacting them.