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Unified Communications & UC Apps

  • unified1
    Expecting an important call but you haven’t reached the office yet? Need to attend an important meeting but you're stuck in traffic?

If you're a Saudi company that's looking for on-premises or cloud unified communications solutions, Ctelecoms has got all you need, and more! Ctelecoms is the best unified communications solutions provider in KSA.

We provide an innovative array of unified communications and applications solutions for organizations of all sizes in Saudi Arabia (Jeddah and Riyadh). Our solutions are designed to help Saudi companies enable mobility, simplify voice and video, and improve collaboration - all via Cisco's market-leading unified communications solutions that offer high security, reliability, interoperability, lowered ownership costs, and excellent level of support.

Ctelecoms offers a variety of Cisco IP telephony solutions along with VOIP for companies of all sizes in Saudi Arabia to help them turn communications' complexity into unified, flexible and easy-to-use communication experiences.

Our Unified Communications Solutions

Business solutions

UC Solutions for Small Companies

Ctelecoms empowers small businesses with innovative collaboration technologies to help them establish secure, fast and effective communications.

Unified communication solutions

UC Solutions for medium-sized organizations

We provide mid-sized businesses with reliable, highly secure unified communications solutions so that they can proficiently address today's business challenges, collaborate more effectively and build competitive advantages.

Unified communication

UC Solutions for large enterprises

We empower large enterprises with smart, innovative UC solutions that can safely Integrate with their unified communication applications across wide areas to achieve enhanced, highly-secure and powerful collaboration for the whole enterprise.

  • Implementing Cisco Firewall (ASA) with phone VPN setup.

    Implementing Cisco Firewall (ASA) with phone VPN setup.

    Abdulaziz Al Sorayai Investment Company.

    Customer: Abdulaziz Al Sorayai Investment Company.

    Issue: Remote abroad high management needed to be reached through IP phones from out of KSA.

    Solution: Implementing Cisco Firewall (ASA) with phone VPN setup.

    Details: The customer has Cisco telephony and the management needed to reach employees through extensions by using their IP phones from out of KSA with any internet connection. Upon implementing Cisco ASA with any connected VPN for phones, the managers can have their IP phones registered from anywhere with internet connection and take their extension enhancing the reachability and speeding up the decision making from high management.

  • Cisco IP Telephony

    Cisco IP Telephony

    United Matbouli Group

    Customer: United Matbouli Group

    United Matbouli Group were having issues with their telephony system. Ctelecoms provided a powerful Cisco IP telephony solution for their head office and branches.

  • Cisco SLA

    Cisco SLA

    United Integrated Company UIC

    Customer: United Integrated Company UIC

    The customer was looking for an effective telephony solution, and we provided SLA contract for 15 yearly tickets.

  • NoIMG

    Networking and Ip Telephony Setup

    Electro Stores

    Customer: Electro Stores

    The customer needed an Ip Telephony Solution for their new branch in Jeddah, and we provided them with Cisco Telephony for an effective in branch, intra-branch and head office communication.

  • Cisco IP Telephony

    Cisco IP Telephony

    United Yousef M.Naghi ltd

    Customer: United Yousef M.Naghi ltd

    The customer needed to upgrade to a New Telephony Solution, so we implemented Cisco IP Telephony with Billing Solution.

Features & Benefits of Ctelecoms' Unified Communications Solutions

Ctelecoms' UC solutions can address the growing needs of mobile workers whose job requires them to do business from different locations (desks, conference rooms, airports, warehouses, vehicles... etc.) We aim to empower Saudi companies to communicate better from anywhere while improving their collaboration and promoting their network availability, security and performance. Our Cisco unified communications solutions empower businesses with:


  • Secure, real-time collaboration: Get the power of the highly-secure, integrated network and enjoy instant access to voice, video, and web conferencing solutions while bringing those services together by adding video to an audio conversation or by enabling web conferencing to share and collaborate on content securely.
  • Reduced communications latency: Ctelecoms' UC solutions form Cisco combine a variety of communications modalities such as chat, video and voice. We eliminate device and media dependencies, which gives you a seamless, effortless and synchronized communication that's essential for your business - especially when you are juggling multiple calls at the same time.
  • Comprehensive management and control: Get full control over calls, unified messaging, and unified client software so that you and your employees can access voice, video, data, and applications on both fixed and mobile networks.
  • Uptime guarantee: We focus on integrating cutting-edge technologies to facilitate fast and effective communication while ensuring the highest availability level for all users - at all times.

Unified Communications Applications

Ctelecoms enables Saudi businesses with a comprehensive and contextual environment that puts people at the center of collaboration by helping them communicate more securely and effectively inside and outside their organization. Our primary UC applications include: Cisco Jabber and Cisco Unity Connection. These applications are extraordinary to help business users:

  • Access voice messages anytime, anywhere, on any device.
  • Connect employees, partners and vendors with all the information they need.
  • Enjoy extensive telephony features, including conferencing and video bridge capabilities.
  • Organize and manage all online meeting activities and easily present, share, and collaborate using multiple platforms and mobile devices.
  • Obtain numerous security and scalability options.
  • Get business results quickly, increase team productivity, and lower costs.
  • Collaborate using multiple platforms and mobile devices.

This Collaboration Architecture from Cisco defines a set of core collaboration services that you can use for your specific IT roadmap to empower your employees, and thus, your entire business.

Request Your Unified Communications Solution From Ctelecoms!


Ctelecoms can deploy solutions as a combination of on-premises and cloud-based services that scale as your business requires. We implement our UC solutions proficiently so that they match the current and future business needs and priorities of Saudi organizations, no matter how big or small. If you need any help or have any questions about our UC solutions, do not hesitate to contact us. We would love to help.