2017/03/18 Microsoft Cloud Solutions 947 visit(s)
Microsoft has recently announced the availability of the new Office 365 Service health dashboard to all Office 365 subscribers.
The new Service health dashboard is designed to provide admins with a new level of service health insights that are personalized for their organization, allowing them to stay on top of service incidents, better understand the current state of the Office 365 service, and greatly improve their internal support experience along with their users’ overall Office 365 experience. With Service health dashboard, you can:
The new Service health dashboard provides more relevant incident insights and features a new view that separates major business critical outages from others and splits them into two categories: incidents and advisories. This new view makes it easier for you to identify the relevant issues that you might want to act on immediately.
A new summary view surfaces the most relevant and critical details to you in just two short sentences that are easy and quick to consume. You can also access additional details and obtain a more detailed view of all the available information, including workarounds and message history.
The new dashboard allows you to quickly understand the impact of the service incident on your organization by showing you the number of impacted users.
Sign up for the preview program
The preview of the new Service health dashboard is available for Office 365 customers worldwide today. To get access to the new dashboard, please send an email with the subject “I want to be part of the preview” to email@example.com and include both your tenant ID and your tenant domain. After we have enabled the preview for your tenant, you will receive an email with access instructions.
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The new enhancements that Microsoft will add in the coming months will include the ability for admins to check the health of their users. On-demand user health checks will allow admins to check end user health by running a test against Microsoft service. User Monitoring will enable the admin to proactively monitor specific users and to find out about possible health issues affecting those users right away, often before they might even notice them. This will undoubtedly improve the entire end user experience.