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What is Cisco Unified Communications Manager?

 2024/06/30   Unified Communications & Networking Solutions   243 visit(s)  3 min to read




Cisco Unified Communications Manager, also known as Cisco Call Manager, is a software-based tool that serves as the call-processing component within Cisco’s IP Telephony Solutions. It is designed for enterprises and is part of the Cisco AVVID (Architecture for Voice, Video, and Integrated Data) framework.


Cisco Call Manager enables seamless communication anytime, anywhere, and on any device through Cisco’s integrated collaboration infrastructure. It supports voice and video calling, messaging, and mobility, offering reliable, secure, scalable, and manageable call control and session management. The system includes a suite of integrated voice applications that facilitate various voice conferencing and manual attendant-based console functions.


Cisco Unified IP Phones provide the high-quality, reliable communication essential for your business’s daily operations. They enhance workplace collaboration with new capabilities and are easy to install, manage, and update due to network integration. Cisco’s IP phone portfolio aims to boost productivity, foster collaboration, and lower operating costs.


Key Features and Benefits of Cisco Call Manager


Consolidate Your Communications Infrastructure

Simplify your communications infrastructure and empower your teams with Cisco Unified Communications Manager. This solution includes IP telephony, high-definition video, unified messaging, instant messaging, and presence.


Enhanced Mobility

Transform your workspaces and attract top talent by providing them with Cisco Unified Communications Manager. This solution offers extensive features to support mobile and remote workers, ensuring productivity from anywhere.


Local and Global

Whether you’re a regional family-run business or a global mega-brand, Cisco Unified Communications Manager scales to meet your needs. It supports small and midsize businesses as well as large enterprises with up to 80,000 users.


Cloud-Connected Global Operations

Webex Cloud-Connected UC service allows multisite businesses to centralize control of UCM operations, including upgrades, analytics, and troubleshooting.


Open and Interoperable

Cisco Unified Communications Manager supports industry standards, a wide range of gateways, and a broad ecosystem of third-party integrations and solutions. This ensures rich collaboration with anyone, anywhere, and embedded collaboration in your business applications.


Secure and Compliant

Cisco Unified Communications Manager supports the latest authentication, encryption, and communication protocols. It complies with key industry certifications, securing data and communications for customers in financial services, manufacturing, retail, and government worldwide.


As a premier Cisco Partner in Saudi Arabia, Ctelecoms can assist you in selecting the ideal Cisco Call Manager Subscription plan tailored to your business needs. Whether you require Cisco cloud and on-premise call control, or a hybrid solution, we are here to support you.

Contact us to discuss how we can best meet your requirements.

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